Sivan Port support
Ask your question on WhatsApp. Our team usually replies within minutes about freight quotes, cargo tracking, customs clearance, and importing or exporting goods.
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Hello, and welcome to Sivan Port support.
09:41
How can we help? Pick a topic and we will get your message ready.
09:41
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Reply hours
Outside these hours, leave a message and we will reply as soon as we can.
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Support FAQs
How do I track my cargo?
Send us your bill of lading number or order number on WhatsApp. A support agent will check the latest status and tell you where your cargo is.
What do you need for a freight quote?
Send the type of goods, approximate weight and volume, origin and destination, and the mode (sea, air or LCL). If you have a packing list, attach it too.
Can I get import and export advice on WhatsApp?
Yes. Ask about documents, customs clearance and the steps for importing or exporting goods, and an agent will suggest the right route.
What are the support hours?
Monday to Friday, 9:00 to 18:00 Dubai time. Outside those hours you can still leave a message and we will reply as soon as we can.